Refund Policy

At DJJ Enterprises, we strive to ensure customer satisfaction. Please review our refund policy below:

 

Conditions for Refund: Products must be unused, undamaged, and returned within 90 days Payments for online services are non-refundable after 90 days usage. Bookings are also non-refundable after attendance.

 

Timeframe: Customers may request a refund within 90 days, based on product or service.

 

Process for Initiation: To initiate a refund, please contact us at info@djjienterprises.com. Our customer service representative will assist you with the form and further instructions.

 

Method of Refund: Refunds will be processed back to the original payment method, such as a credit card.

 

Proof of Purchase: Upon purchasing or services, a full refund is available when cancellation occurs 90 days of course selection and once products are returned in good, resaleable condition.

 

Non-Refundable Items: Refunds cannot be issued after attending a session or appointment.